Secure yourself while using your ATM-cum-Debit Card

1. Never share your ATM PIN (Personal Identification Number) with anyone.

2. Ensure that no one sees you enter your PIN on the ATM keyboard.

3. Never give your ATM card to others.

4. Never allow a stranger to assist you while using an ATM.

5. Always keep your ATM card in a safe place, just like you would take care of cash and cheque books.

6. After completing your transaction, secure your card and cash immediately. Do not count your cash outside the ATM room/ area.

7. Ensure to collect your card before leaving the ATM room.

8. Ensure that the default ATM screen comes after successful completion of transaction before you leave the ATM room.

9. If for any reason, the ATM screen displays ‘Processing in progress…….’ for longer time than usual, please press CANCEL button and ensure that default ATM screen appears.

10. Never write your PIN on the ATM card or carry your written PIN on your person. Memorize it.

11. Sign the signature panel on your ATM-cum-Debit Card as soon as you receive it.

12. Do not leave your transaction slip at the ATM.

13. Change your ATM PIN frequently, preferably once in 3 months.

14. If your card is lost or stolen, immediately advise on ATM Toll free helpline displayed in the ATM room/ given in the ATM brochure. Also advise in writing to the parent branch against acknowledgement.

15. Shop with your card with merchants you know and can trust. Never allow the shopkeeper to take your card to a different shop/room for swiping it.

16. Be sure your ATM-cum-debit card is returned to you after completing a purchase and make sure that the card that has been returned is your own.

17. After a purchase, always take your charge slips with you.

18. Check your charge slips against your monthly account statements to verify your transactions. Report any unauthorized transactions immediately.

19. Avoid keeping multiple electronic cards in the same partition in the wallet to prevent damage of the cards.

20. Once you have reconciled your account statements, tear up all receipts and discard them immediately.

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