Mobile Banking

State Bank FreedoM – Your Mobile Your Bank

Away from home, bills can be paid or money sent to the loved ones or balance enquiries done anytime 24x7!!! That is what State Bank FreedoM offers -convenience, simple, secure, anytime and anywhere banking.

Mobile Banking Service over Application/ Wireless Application Protocol (WAP)

The service is available on java enabled mobile phones over SMS/ GPRS where the user is required to download the application on to the mobile handset. The service can also be availed via WAP on both java and non java phones with GPRS connection.

The following functionalities are available in the application based service:

 
  • Funds transfer (within and outside the bank –using NEFT)

 
  • Enquiry services (Balance enquiry/ Mini statement)
  • cheque book request

 
  • Demat Enquiry Service( Request for DIS booklet, Value of holdings, statement of charges, Transaction status etc.)

 
  • Bill Payment (Utility bills, credit cards, Insurance premium payments) Donations, Subscriptions

 
  • M Commerce (Mobile Top Up, Top up of Tata Sky, Recharge of Other DTHs, Merchant payment, SBI life insurance premium)

 

Business Rules Governing Mobile Banking Services - under Application based service

 
  • The Mobile Banking Service will be available to all the customers having Current/ Savings Bank Account(Personal segment). The customers will have to register for the services. 

 
  • Daily transaction limits for fund transfer/ bill/ merchant payment is Rs.50,000/- per customer with an overall calendar month limit of Rs.2,50,000.00 

 
  • The service will be carrier-agnostic i.e. all customers can avail the mobile banking service with the Bank irrespective of the service provider for their mobiles.

 
  • The service is free of charge. However, the cost of SMS / GPRS connectivity will have to be borne by the customer.

 

Mobile Banking Service over USSD (Unstructured Supplementary Service Data)

 
  • The Mobile Banking Service is now available on non java, low end mobiles also.

 
  • The service is currently available with Aircel, Airtel, idea, Vodafone and Tata Docomo connections.

 
  • The service is session based and requires a response from the user within a reasonable time.

 
  • The Daily Transaction limit is Rs1000/- per customer with an overall calendar monthly limit of Rs5000/-.

 

The following functionalities will be provided in the Phase I:

 
  • Funds transfer (within the bank)

 
  • Enquiry services (Balance enquiry/ Mini statement)
  • Mobile Top

- Download Mobile Banking Application
- Guide to using Bluetooth / datacable
- Registration Process
- Terms & Conditions of Mobile Banking Services
- User-Manual 27.01.2010
- FAQ-Jan 2010
- Statewise List of Billers
- Use Mobile Banking to Pay for Goods Purchased over Internet
- USSD User manual